Client
Balance PointLocation
Glen Rock, NJDescription
Payroll service bureau that prides itself on customer service and the latest technologyNumber of employees
12Customer since
2007Critical equipment
Eight database and processing servers plus networking gear and computer stationsProblem
“When we moved our business, we lost the secure data center where our equipment was housed,” says company partner Jess Cary. “All of a sudden, we were responsible for protecting everything.”At the time, Cary didn’t realize how hard that would be. “In early summer, we have thunderstorms every other day, but Mother Nature hasn’t turned out to be the enemy. Our building has. It kicks off low-quality electricity—around 108 volts—even after replacing one of three outdated transformers.”